RETURN, EXCHANGE, & CANCELLATION POLICY
FALKO Athletics Inc. offers a 15-day return policy on most products. Returns with valid proof of purchase will receive a refund based on the initial form of payment, such as the credit card used for the purchase. "Valid Proof(s) of Purchase" include the order number, order confirmation email, original sales receipt, pack slip, or return barcode.
Returns without a Valid Proof of Purchase must be returned using a valid ID and will receive a store credit for the lowest selling price. Store credit may be used for in-store merchandise purchases only.
Information regarding return activity and from IDs (if applicable for returns without a Valid Proof of Purchase) will be held in a company-wide database of customer return activity.
To be eligible for a refund, products must be in a clean and resalable condition. Certain items, specified below, may not be returned once they have been opened.
Returns will be processed with in 15 days of receiving product and refunds will be issued to the card number of the original sale or store credit will be issued. No RMA will be sent for returns and customer is responsible for shipping cost on return merchandise.
Address for return shipments is: 1628 E. Southern Ave Tempe AZ, 85282
For items excluded from returns, the manufacturer's contact information may be provided upon request.
Returns with a gift receipt will be offered a gift card or an even exchange.
The following identification is accepted for returns: U.S. or Canadian Driver's License, U.S. State ID, U.S. Military ID, or U.S. Passport.
FALKO Athletics Inc. reserves the right to limit returns or exchanges regardless of proof of purchase.
We are committed to the accuracy of our scanner pricing system. If a customer is charged a higher price at the point of sale for an item that is advertised by us, or displayed in-store at a lower price, the lower price will be honored.
